Sending fragile items through a courier can be nerve-wracking. Glass, ceramics, electronics, antiques - there's always that worry about what happens inside the sorting facility. Here's what actually works to protect your delicate items.
The Truth About "Fragile" Stickers
Let's be honest: fragile stickers don't really work with standard couriers.
Standard carriers handle thousands of parcels daily through automated sorting systems. Your box gets thrown, dropped, and stacked by machines that can't read or respond to labels. That "FRAGILE - HANDLE WITH CARE" sticker is essentially invisible to the conveyor belts and sorting chutes.
Reality Check
"Don't rely on fragile labels - it's an automated sorting process. If it's valuable, consider a man and van, proper courier delivery, or try and get someone on a back load." - Industry advice from forums
This doesn't mean you can't send fragile items - it means you need to rely on proper packaging and the right service choice, not stickers.
Courier Comparison for Fragile Items
| Courier | Fragile Handling | Insurance | Notes |
|---|---|---|---|
| DPD | Good | Up to £5,000 | One-hour delivery windows reduce handling |
| DHL | Good | Varies by service | Express services have less hub handling |
| UPS | Moderate | Up to £50 standard | Access Points reduce final-mile issues |
| Royal Mail | Moderate | Up to £500 (Special Delivery) | Follow their packaging guide exactly |
| Evri | Poor | Limited | Not recommended for fragile items |
| Yodel | Poor | Limited | Not recommended for fragile items |
Packaging Fragile Items Properly
Since you can't control how couriers handle your parcel, packaging is your only real protection:
The Double-Box Method
- Wrap the item - 2-3 layers of bubble wrap minimum, taped securely
- Place in inner box - Should fit snugly with padding on all sides
- Fill ALL gaps - Packing peanuts, crumpled paper, or foam
- Place inner box in outer box - Leave 5cm+ gap on all sides
- Fill outer gaps - More padding around the inner box
- Seal thoroughly - Quality packing tape on all seams
The Shake Test
Pick up your sealed box and shake it. If you hear or feel the item moving inside, add more padding. Your item should be completely immobile within the packaging.
Materials You'll Need
- Bubble wrap - Small bubbles for delicate items, large for cushioning
- Packing peanuts or paper - Fill every gap
- Sturdy boxes - New if possible, no damage or crushing
- Strong packing tape - Not sellotape
- Corner protectors - For framed items, mirrors, TVs
Insurance & Making Claims
Here's the catch many people don't realise until it's too late:
Many Couriers Exclude Fragile Items from Compensation
Glass, ceramics, artwork, mirrors, and other "classic breakables" are often excluded from standard insurance, even if the courier accepts the parcel. Check the terms BEFORE booking.
What's Usually Covered
- Loss of parcel (if tracking shows it)
- Damage to non-excluded items with proof
- Delays (sometimes, with special services)
What's Usually NOT Covered
- Glass, ceramics, china (even when properly packed)
- Artwork and antiques (need specialist insurance)
- Items inadequately packaged
- Sentimental value - only replacement cost
Tips for Successful Claims
- Photograph before packing - Shows condition before transit
- Keep all packaging - They may want to inspect it
- Report damage immediately - Within 24-48 hours
- Have proof of value - Receipt, valuation, or similar listing
Specialist Fragile Item Services
For truly valuable or irreplaceable items, consider specialist services:
Pack & Send
Specialist service that packs and ships fragile items. They can custom-crate artwork, antiques, and delicate goods. Includes proper insurance for fragile items.
Specialist Art Couriers
For artwork, antiques, and high-value pieces, specialist art handlers use climate-controlled vehicles, custom crating, and white-glove handling.
Man and Van Services
For large fragile items (TVs, mirrors, glass furniture), a man and van service avoids all the problems of automated sorting. Your item travels point-to-point with personal handling. This is often the safest option for:
- Large mirrors and glass furniture
- TVs and monitors
- Antique furniture
- Musical instruments
- Valuable electronics
What Can (and Can't) Be Sent
Usually OK to Send
- Electronics (properly packaged)
- Books and documents
- Clothing and textiles
- Small appliances
- Musical instruments (with case)
- Sports equipment
Often Excluded from Cover
- Glass and ceramics
- Artwork and paintings
- Antiques
- Mirrors
- Jewellery (without specialist service)
- Perishables
Need to Send Something Fragile?
At Van Thats Quick, we provide careful, personal handling for fragile and valuable items. Unlike automated courier sorting, your item travels directly with a real person who cares about delivering it safely.
Ideal for:
- Large mirrors and glass items
- TVs, monitors, and electronics
- Antique furniture
- Artwork
- Musical instruments
- Anything too valuable or fragile for standard couriers
Sending Something Valuable?
We provide careful, personal handling - no automated sorting, no conveyor belts.
07547 467333